Optimize Your Tracking: Navigate, Troubleshoot, Integrate.

Supersonic Help Center

Your Guide to Seamless Tracking and Optimization. We're here to help you every step of the way.

Getting Started With

Supersonic

Discover the essential first steps to harness the power of Supersonic. From setup to optimization, we'll guide you through every phase of your journey to maximize your tracking capabilities and unlock valuable insights for your business.

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Explore Integrations

Learn How Supersonic Connects with Your Platforms and Tools for Enhanced Tracking and Insights.

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Get support

Troubleshooting Tips and Support Resources for Smooth Sailing with Supersonic.

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Take 5 minutes to setup your server-side tracking

Jumpstart Your Tracking Journey with Supersonic

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1

Sign Up for Supersonic & connect Shopify

Sign up with your e-mail address, follow the link to the Shopify Store and select your store. Install the app, choose a payment plan, and proceed to the dashboard.

2

Connecting Google Analytics account

Get started with Supersonic by installing the app from the Shopify Store, selecting a payment plan, and accessing the dashboard. Connect your Google Analytics account seamlessly by clicking the '+' icon, selecting the setup method, logging in to your Google account, and confirming the successful connection."

3

Connecting Facebook (Meta) pixel

In the Supersonic dashboard, click the '+' near the Meta icon to start the connection. Input the Pixel ID and Access Token. To get the Pixel ID, go to Meta Business account > Datasets > Events Manager. Copy the dataset ID and paste it. For the Access Token, scroll down in the Events Manager, generate it, and insert it. Congratulations, your FB pixel is now connected!"

4

Pixel Connect

Copy the custom tracking code from the Supersonic app, then navigate to the customer event within Shopify settings. Click on 'Add custom pixel' and name your pixel. Paste the custom code from the Supersonic app and click 'Connect.' Complete the pixel setup in the Supersonic app, and voilà! You are now ready to receive your 100% tracked data.

FAQs

Find answers to frequently asked questions

What are the pricing plans?

We offer various pricing plans tailored to meet different needs and budgets.

What integrations are available?

We support integrations with major platforms such as Shopify, Magento, and WooCommerce.

What are the Supersonic standards?

Our standards ensure top-quality performance, reliability, and customer satisfaction.

How can I contact support?

You can contact our support team via email, phone, or live chat.

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Contact Support

Have a question? Need assistance? We're here to help.